ORT ISRAEL Management System
Challenge: How to improve the work environment while maximising team collaboration?
Role: Senior Ux Designer.
Contribution: Defined the user model and user interface for core features, Developed core features strategy in partnership with Product Management and Engineering teams, Communicated design intent to teams and stakeholders in different countries, Defined and led user experience research and usability studies, Defined and designed core features for desktop, web and mobile applications from pre to post-launch, Created high-level detailed user flows
Tools Used: Sketch, Adobe Creative Suite (Ai, Ps and Ae in particular), Invision.
Overview: The Cisco Spark Board provides touchscreen capabilities in the meeting room, combined with Cisco’s sleek Video Collaboration room systems, connected up into the feature-packed Cisco Spark in the Collaboration Cloud.
ORT ISRAEL - Management System
Challenge: What is the best model for a school management system?
Role: UX & Visual designer
Team: Team: Senior UX designer, UX and visual designer (myself), one engineering team, one product manager
Contribution:
Communicated design intent to teams and stakeholders
Defined the user model and interface
Created high-level detailed user flows
Delivered highly-resolved visual design
Tools Used: Adobe Creative Suite (Ai & Ps in particular)
Overview: ORT Israel is a non-government organisation devoted to education in Israel. It is the largest educational network in Israel for science and technology education. The network operates some 210 educational institutions including engineering colleges, middle and high schools, and one elementary school, in over 55 local authorities.
ORT Israel management system, is a cloud-based student information solution that helps schools collect, manage and analyse student information. The solution's core modules—which include attendance, scheduling, enrolment, discipline, gradebook, report cards and parent and student portals—tie into a customisable student information database, where critical student and staff data is stored and available for real-time analysis and reporting.
Research:
I began the process by interviewing teachers within the organisation and hosting stakeholders meetings, to understand the organisation nature, address problems faced by them and identify the project goals/approach. Then I conducted casual interviews and contextual observations with 10 potential users to look for more users insights. Google analytics and internal data were also used to identify users behaviour.
“I would say that the biggest issue for me at the moment is time management. It feels like all the information I need to gather is all over the place and it takes me forever to put everything together”
After gathering all research and insights, personas and a design brief were created to guide stakeholders in keeping the users as a priority in the user-centred design process.
User journey:
In partnership with the senior designer, product manger and an engineer, we analysed the feedback I gathered and made a user journey to create precise frameworks that suit user and business needs. We mapped out different ways of users daily tasks and how the process varies between different personas.
Prototype:
I incorporated the information I gathered into the wireframes and made significant revisions based on feedback. I created high-fidelity desktop and mobile prototypes for task-based screens. This allowed me to collect precise feedback and to save time on back and forth after screens been coded up. Mockups were being tested and review by a group of 5 to ensure users would be able to complete the supplied task easily, collect feedback for improvement and make sure users are getting added value.
Above: Screenshots from the prototypes. Home screen, class management for teachers, mobile.
Test:
In partnership with the senior designer and product manager, I created a usability test script listed out user needs we wanted to make sure we were addressing, provided testers with test instructions and expected results.
Outcome:
Final design was made in partnership with engineers. Examples for the results are shown below.
Above (mobile): Term screen, home screen, timetable. Above (desktop): Home screen, User scrolls 'Study group' screen.